TERMS AND CONDITIONS

1. Introduction

These Terms and Conditions govern the use of the Cable Travel and Tours Limited website (www.cabletravel.com) and the services provided by Cable Travel and Tours Limited ("Cable Travel,","CTT", "we," "us," or "our"). By accessing or using the Website or any of our services, you ("you," "your," or "Customer") agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use the Website or our services.  

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2. Website Use

• You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Website by any third party.  

• You are responsible for maintaining the confidentiality of any account information associated with your use of the Website.  

• You agree not to use any automated means, including, but not limited to, scripts, robots, spiders, crawlers, or scrapers to access, monitor, or copy any part of the Website or the content contained therein.

• We reserve the right to modify or discontinue, temporarily or permanently, the Website (or any part thereof) with or without notice.  

 

3. Services

• Accommodation: We may assist you in booking accommodation at various hotels, lodges, and other properties.

• Flights: We may assist you in booking flights with various airlines.

• Concierge Service: We may provide concierge services, such as restaurant reservations, activity bookings, and local information.

• Airport & Hotel Transfers: We provide transportation services between airports, hotels, and other destinations.

• Chauffeur Driver Service: We provide professional chauffeur services with experienced and licensed drivers.

• Luxury Shuttle Service: We provide luxury shuttle services for groups of passengers.

• SUV Car Service: We provide SUV car services for various purposes, including airport transfers, city tours, and off-road excursions.

• Bus Service: We provide bus services for groups of passengers, including corporate events, school trips, and tours.

• Pickup Service: We provide pickup services from various locations, including airports, hotels, and residences.

• Executive Car Service: We provide executive car services for business travelers and VIPs.

 

4. Events

We provide transportation services for a variety of events, including:

• Corporate Events: Conferences, meetings, team-building activities, and other corporate functions.

• Private Tours: Customized tours for individuals, families, and small groups.

• Sporting Events: Transportation to and from sporting events, including local and international matches.

• Music Events: Transportation to and from music festivals, concerts, and other live music events.

• Exclusive VIP Events: Transportation for VIP guests to exclusive events and functions.

 

5. Booking and Payment

• All bookings must be made in advance, either through the Website, by phone, or in person.

• Payment for services can be made by various methods, including credit card, debit card, and bank transfer.

• A deposit may be required to secure a booking.

• Cancellation policies may vary depending on the service and booking type. Please refer to our cancellation policy for specific details.

 

6. Cancellation Policy

• Cancellations must be made in writing or by phone.

• Cancellation fees may apply depending on the service, booking type, and the time of cancellation.

• For cancellations made within [Number] days of the scheduled service, a [Percentage]% cancellation fee may apply.

• No refunds will be issued for no-shows or cancellations made within [Number] hours of the scheduled service.

 

7. Liability

• Cable Travels shall not be liable for any loss, injury, or damage arising from the use of our services, unless such loss, injury, or damage is caused by our negligence or willful misconduct.

• We are not responsible for any delays, cancellations, or other disruptions caused by factors beyond our control, such as weather conditions, traffic, or unforeseen circumstances.

• We are not responsible for any personal belongings left in our vehicles.

 

8. Insurance

• All our vehicles are fully insured in accordance with Zambian law.

• Passengers are responsible for obtaining their own travel insurance.

 

9. Data Protection

• We collect and use your personal information in accordance with our Privacy Policy.

 

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Zambia.  

 

11. Disclaimer

The information provided on the Website is for general information purposes only and does not constitute professional advice. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Website or the information, products, services, or related graphics contained on the Website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.  

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12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Website. By continuing to use the Website or our services after any changes are made, you agree to be bound by the revised Terms and Conditions.  

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13. Contact

If you have any questions or concerns regarding these Terms and Conditions, please contact us at +260 978 692 632 or reservations@cabletravel.com.